I pay for more than one month of the membership, will I have the opportunity to freeze it – switch my shop to vacation mode?
Yes, when you purchase a membership for 3 months, you get the opportunity to “freeze” it up to 10 days, for six months – up to 30 days, for a year - you can freeze your membership for up to 2 months. It is possible to turn vacation mode on and off at any time until you use all the days available for freezing.
How exactly will my shop participate in a Facebook and Instagram advertising campaign if I pay for the “Master” plan?
Tedsby advertises on social networks: Facebook and Instagram; all shops on the “Master” plan are added to the rotation of advertisements. Each advertisement contains a photo and a direct link to the artist’s shop. The number of ad impressions is distributed on an equal basis among all subscribers to the Master plan.
How does the re-publishing of unsold teddies to the main page work if I choose the “Master” membership?
Artists who have the “Master” membership get the opportunity to republish – toss up their previously listed and not yet sold works back to the Tedsby main page. It is possible to re-publish no more than 5 teddies to the main page per month for each shop, while the same item cannot be re-published often than once every 10 days. This function “costs” – each “Up” costs one day of your membership, which, however, will automatically be returned to you when the item is sold.
How can I get free extra days of membership if I choose the “Master” plan?
We want to encourage our artists to sell more. Therefore, every sale you make on Tedsby having the “Master” plan adds one day to your membership. You can earn up to 7 free days per month! If you sell more than 7 teddies, we will be very happy for you, but extra days will not be counted :)
Do my subscribers receive notifications about my new work if I have the “Master” or “Hobbyist” membership?
Yes, all your subscribers will receive a notification email about your new teddy depending on the settings they have chosen (immediately after publication or once a day about all new works of their favorite artists).
What happens if I decide not to renew my paid membership?
If your membership is expired your shop will automatically go on “On Sabbatical” mode. Your shop will work with some limitations until you renew your membership. In this mode, the number of works that can be published is up to 3 per month, they do not appear on the main page and your subscribers do not receive notifications. All efforts to promote your works fall entirely on your shoulders: if you do not publish links to your shop on social networks, nobody will see your teddies.
What payment methods do you support?
You can pay for your membership by credit card, PayPal and many other payment methods that may be available depending on your country: Alipay, iDEAL, Giropay, Sofort, Trustly, CarteBleue and so on. Please note that it may take a few minutes to process your payment.